Refund Policy
Refund Policy
At Crimoty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return policy from the date of delivery.
Eligibility
Items must be unused, unworn, and in their original packaging with all tags attached to be eligible for a return.
Return Shipping
Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refunds
Once we receive and inspect your returned item, we will notify you by email. Approved refunds will be processed to your original payment method within 5 business days.
Non-Returnable Items
Items that are damaged, worn, washed, or missing original packaging and tags cannot be accepted for return.
Contact Us
For any questions about your return, please contact us at support@crimoty.com or call +48 12 677 83 74.